Privacy Policy

📋 Overview

1. Overview & Introduction

Welcome to JustIncorp ("we," "our," or "us"). JustIncorp is India's most trusted and affordable business registration platform, operated from India. We are committed to protecting your privacy in compliance with India's Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and business information when you visit our website justincorp.in or use our services. By using our services, you consent to the practices described in this policy.

Important: If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services. Continued use of our services constitutes your acceptance of this policy.

📥 Data Collection

2. Information We Collect

We collect different types of information to provide and improve our services to you:

2.1 Personal Identification Information

Full name, email address, phone number, and mailing address
PAN Card number, Aadhaar details, DIN (Director Identification Number)
Passport details (for foreign nationals)
Date of birth and residential address

2.2 Business Information

Company name, proposed business structure, and registration details
Directorship information, shareholding patterns
Registered office address and utility bills
Bank account details and cancelled cheques

2.3 Transactional Data

Details of services purchased, payment information, and invoices
Service delivery records and communication history
Government fee receipts and filings

2.4 Technical & Usage Data

IP address, browser type, device information
Pages visited, time spent on website, referral sources
WhatsApp and call interaction logs (for service delivery)

⚙️ Data Usage

3. How We Use Your Information

JustIncorp uses your information only for legitimate business purposes:

To process and deliver the services you have requested (company registration, GST, trademark, etc.)
To communicate updates about your application status via call, email, or WhatsApp
To assign a dedicated CA/CS professional to your case
To file documents with government portals (MCA, GST Portal, IP India, etc.) on your behalf
To generate invoices and process payments for our services
To send important compliance reminders (annual filings, GST due dates, etc.)
To improve our website and service offerings based on usage patterns
To comply with applicable legal and regulatory obligations under Indian law

We do not sell, trade, or rent your personal data to third parties. Your information is used solely for service delivery and communication purposes.

🔗 Data Sharing

4. Data Sharing & Disclosure

We may share your information in the following limited circumstances:

4.1 Government Portals (Required for Service Delivery)

MCA (Ministry of Corporate Affairs) — for company registration
GSTN Portal — for GST registration and filing
IP India Portal — for trademark and patent filing
Income Tax Department Portal — for ITR filing and PAN/TAN applications
MSME Sampark / Udyam Portal — for MSME registration

4.2 Trusted Service Partners

Empanelled CA/CS professionals who handle your specific case
Payment gateway providers (for secure transaction processing only)
IT service providers who maintain our website and CRM

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government authority under the applicable Indian laws.

🛡️ Security

5. Data Security

We implement industry-standard security measures to protect your personal and business information:

SSL/TLS encryption for all data transmitted through our website
Secure, access-controlled document storage systems
Password-protected client portals and document sharing
Restricted access — only authorised team members handle your data
Regular security audits and vulnerability assessments
Confidentiality agreements with all our CA/CS professionals

⚠️ While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and not share your login credentials with anyone.

🍪 Cookies

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences and form inputs
Analyse website traffic and usage patterns (via Google Analytics)
Display relevant content and offers
Enable WhatsApp chat functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect some features of our website. We do not use cookies to collect personally identifiable information without your consent.

✅ Your Rights

7. Your Rights Under DPDP Act 2023

Under India's Digital Personal Data Protection Act, 2023, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you
Right to Correction: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your data after service completion (subject to legal retention requirements)
Right to Withdraw Consent: Withdraw your consent for data processing at any time
Right to Grievance Redressal: Lodge a complaint if you believe your data rights have been violated
Right to Nominee: Designate a nominee who can exercise your data rights in case of death or incapacity

To exercise any of these rights, please contact us at supportjustincorp@gmail.com or call 7376654202. We will respond within 15 working days.

📅 Retention

8. Data Retention

We retain your personal and business data for the following periods:

Active client data: For the duration of service delivery plus 8 years (as required by Indian company law)
Government filing records: Permanently (as required by MCA, GSTN, and other regulatory bodies)
Marketing communications: Until you opt out or request deletion
Website usage data: 26 months (as per Google Analytics standard)

After the retention period, data is securely deleted or anonymised in compliance with applicable laws.

🔗 Third Parties

9. Third-Party Links

Our website may contain links to external websites such as MCA Portal, GST Portal, or partner platforms. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

🔄 Updates

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending an email notification to registered users (for material changes)
Displaying a banner notification on our website

Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

📞 Contact

11. Contact Us & Grievance Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Grievance Officer:

Email: supportjustincorp@gmail.com
Phone: 7376654202
WhatsApp: +91 7376654202
Hours: Monday–Saturday, 9AM–8PM IST

Response Time: We aim to acknowledge all privacy-related queries within 48 hours and resolve them within 15 working days as required under the DPDP Act, 2023.